The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. Our e-mail address can be found above in the site notice.
Dispute resolution proceedings in front of a consumer arbitration board
We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.
Book your stay
To check availability and rates please fill out the form below and we’ll get back to you as fast as possible.